The rebuilt website for The Nail & Beauty Lounge is now live at thenaillounge-stourbridge.co.uk.
The Nail & Beauty Lounge is a boutique skin and nail salon on Church Street in Stourbridge. Alongside a full OPI professional nail service, it offers advanced facial treatments — hydrofacials, microneedling, RF microneedling, dermaplaning, micropeeling and electroporation among them.
That range was the challenge. The site had to explain clinical-grade skin treatments clearly enough for someone to book with confidence, while still feeling like a relaxed, friendly salon. And it had to do that without adding work for a team that is busy with clients all day. Here is how it was put together.
Every page leads to the Book Now page, where the salon’s online diary sits directly on the site. Clients choose a treatment and a time without being sent off somewhere else, and new clients who aren’t sure which facial to book are asked to choose a consultation first. Phone and email are clickable on every page, and opening hours sit in the footer so nobody has to hunt for them.
Most people know what they want to fix, not what the treatment is called. So the salon’s booking diary is organised by skin concern — ageing, acne, pigmentation, dehydration — rather than by treatment name. Clients pick their main concern and are guided to the facials recommended for it. The facials page explains that approach up front, then gives each treatment its own write-up covering what it involves and what it helps with.
First-time facial clients are reminded to add the complimentary consultation to their booking, which gives the therapist time to assess their skin properly before treatment starts.
The salon’s VIP Membership bundles a client’s regular treatments into a bespoke 12-month plan paid monthly. It is a good offer, but one that needs explaining. It now has its own page setting out the benefits and walking through how it works step by step: a consultation, a personalised plan, one monthly payment and a price that stays fixed for the year. Every membership enquiry starts with a consultation booking.
Facials, Nails & Beauty, VIP Membership and Gift Cards each have their own page rather than being squeezed onto one. That keeps each page focused, and it means someone looking for a gift for a friend lands on gift cards rather than wading through skin treatments to find them. Recent client reviews sit on the home page, and Instagram and Facebook are linked throughout.
“Can highly recommend!! Just had my website rebuilt and Warren made the whole process so easy. He listened to what I wanted and built a beautiful website for me. He was quick and made any amendments I wanted. Running a busy salon you can be so busy all the time and Warren was amazing and made the whole process stress free & couldn’t be happier with the website.”
Loretta Walker, The Nail & Beauty Lounge
If your website no longer reflects the treatments you offer, or makes booking harder than it should be, a website re-design is often simpler than people expect. We rebuild it, move your content across and redirect your old page addresses so existing links keep working.
We have been working with businesses across the area for years — see our web design in Stourbridge page for more of that work.
Start here
A free assessment of your current site and a no-obligation quote within 24 hours — and you will be talking to a designer rather than a call centre.